/* ========================================================================== 
   AGAFIA — CUSTOMER AUTHENTICATION AND ACCOUNT
   ========================================================================== */

.customer-auth-main {
  min-height: calc(100vh - 190px);
  display: grid;
  place-items: center;
  padding: 72px 20px 96px;
  background:
    linear-gradient(
      135deg,
      rgba(126, 36, 42, 0.055),
      transparent 48%
    ),
    var(--canvas);
}

.customer-auth-card {
  width: min(100%, 510px);
  padding: 48px;
  border: 1px solid var(--line);
  background: rgba(252, 250, 246, 0.96);
  box-shadow: var(--shadow);
}

.customer-auth-card--wide {
  width: min(100%, 760px);
}

.customer-auth-heading {
  margin-bottom: 32px;
}

.customer-auth-heading h1 {
  margin: 6px 0 14px;
  font-size: clamp(2.5rem, 6vw, 4rem);
}

.customer-auth-heading p:last-child {
  max-width: 560px;
  line-height: 1.7;
}

.customer-auth-form {
  display: grid;
  gap: 20px;
}

.customer-auth-form .field {
  display: grid;
  gap: 8px;
}

.customer-auth-form .field label span,
.customer-auth-form .field small {
  color: var(--muted);
  font-weight: 400;
}

.customer-auth-help-row {
  display: flex;
  justify-content: flex-end;
  margin-top: -8px;
  font-size: 12px;
}

.customer-auth-form .field small {
  font-size: 11px;
  line-height: 1.5;
}

.customer-auth-form input:focus {
  border-color: var(--burgundy);
  outline: 2px solid rgba(126, 36, 42, 0.12);
  outline-offset: 1px;
}

.customer-auth-submit {
  width: 100%;
  min-height: 52px;
}

.customer-auth-submit:disabled,
.account-nav__button:disabled {
  cursor: wait;
  opacity: 0.58;
}

.customer-auth-message {
  min-height: 22px;
  margin: 0;
  color: var(--muted);
  font-size: 12px;
  line-height: 1.5;
}

.customer-auth-message.is-error {
  color: var(--error);
}

.customer-auth-message.is-success {
  color: var(--success);
}

.customer-auth-switch {
  margin: 26px 0 0;
  padding-top: 22px;
  border-top: 1px solid var(--line);
  color: var(--muted);
  font-size: 13px;
  text-align: center;
}

.customer-auth-status-card h1 {
  margin: 6px 0 18px;
  font-size: clamp(2.5rem, 6vw, 4rem);
}

.customer-auth-status {
  margin: 0;
  color: var(--muted);
  line-height: 1.7;
}

.customer-auth-status.is-error {
  color: var(--error);
}

.customer-auth-status.is-success {
  color: var(--success);
}

.customer-auth-result {
  display: grid;
  gap: 18px;
  margin-top: 26px;
}

.customer-auth-result p {
  margin: 0;
  color: var(--success);
  line-height: 1.7;
}

.customer-auth-result .btn {
  justify-self: start;
}

.customer-auth-form[hidden],
.customer-auth-result[hidden],
.account-loading[hidden],
.account-orders-loading[hidden],
.account-verification-button[hidden],
.account-verification-note[hidden],
.account-profile-form[hidden],
.account-addresses-loading[hidden],
.account-addresses-list[hidden],
.account-addresses-empty[hidden],
.account-address-form[hidden] {
  display: none;
}

.account-nav__future {
  display: block;
  padding: 12px 0;
  border-bottom: 1px solid var(--line);
  color: var(--muted);
  font-size: 12px;
}

.account-nav__button {
  width: 100%;
  padding: 12px 0;
  border: 0;
  border-bottom: 1px solid var(--line);
  background: transparent;
  color: var(--burgundy);
  font: inherit;
  font-size: 12px;
  text-align: left;
  cursor: pointer;
}

.account-loading {
  min-height: 240px;
  display: grid;
  place-items: center;
  border: 1px solid var(--line);
  color: var(--muted);
}

.account-verification {
  display: inline-flex;
  align-items: center;
  min-height: 28px;
  padding: 5px 10px;
  border-radius: 999px;
  background: rgba(193, 129, 42, 0.12);
  color: #8a5e24;
  font-size: 10px;
  font-weight: 700;
  letter-spacing: 0.06em;
  text-transform: uppercase;
}

.account-verification.is-verified {
  background: rgba(39, 122, 82, 0.12);
  color: var(--success);
}

.account-verification-actions {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  justify-content: flex-end;
  gap: 10px;
}

.account-verification-button,
.account-profile-edit-button {
  padding: 0;
  border: 0;
  border-bottom: 1px solid currentColor;
  background: transparent;
  color: var(--burgundy);
  font: inherit;
  font-size: 11px;
  cursor: pointer;
}

.account-verification-button:disabled,
.account-profile-edit-button:disabled {
  cursor: wait;
  opacity: 0.58;
}

.account-verification-note {
  margin: -8px 0 20px;
  padding: 14px 16px;
  border-left: 3px solid #c1812a;
  background: rgba(193, 129, 42, 0.08);
  color: var(--muted);
  font-size: 12px;
  line-height: 1.6;
}

.account-message {
  margin-top: 18px;
}

.account-profile-card {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  margin: 0;
  border: 1px solid var(--line);
  background: var(--paper);
}

.account-profile-card > div {
  min-width: 0;
  padding: 24px;
  border-right: 1px solid var(--line);
}

.account-profile-card > div:last-child {
  border-right: 0;
}

.account-profile-card dt {
  margin-bottom: 9px;
  color: var(--muted);
  font-size: 10px;
  font-weight: 700;
  letter-spacing: 0.07em;
  text-transform: uppercase;
}

.account-profile-card dd {
  overflow-wrap: anywhere;
  margin: 0;
  font-size: 14px;
}

.account-profile-form {
  display: grid;
  gap: 18px;
  margin-top: 16px;
  padding: 24px;
  border: 1px solid var(--line);
  background: var(--ivory);
}

.account-profile-form__grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 18px;
}

.account-profile-form__phone {
  grid-column: 1 / -1;
}

.account-profile-form .field label span {
  color: var(--muted);
  font-weight: 400;
}

.account-profile-form input:focus {
  border-color: var(--burgundy);
  outline: 2px solid rgba(126, 36, 42, 0.12);
  outline-offset: 1px;
}

.account-profile-form__note {
  margin: 0;
  color: var(--muted);
  font-size: 11px;
  line-height: 1.6;
}

.account-profile-form__message {
  margin: 0;
}

.account-profile-form__actions {
  display: flex;
  flex-wrap: wrap;
  justify-content: flex-end;
  gap: 10px;
}

.account-profile-form__actions .btn:disabled {
  cursor: wait;
  opacity: 0.58;
}

/* ========================================================================== 
   CUSTOMER ADDRESS BOOK
   ========================================================================== */

.account-addresses {
  margin-top: 48px;
  scroll-margin-top: 24px;
}

.account-addresses-loading,
.account-addresses-empty {
  min-height: 120px;
  display: grid;
  place-items: center;
  padding: 28px;
  border: 1px solid var(--line);
  color: var(--muted);
  text-align: center;
}

.account-addresses-empty {
  gap: 8px;
  align-content: center;
  background: var(--ivory);
}

.account-addresses-empty h3,
.account-addresses-empty p {
  margin: 0;
}

.account-addresses-loading.is-error {
  color: var(--error);
}

.account-addresses-list {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 16px;
}

.account-address-card {
  display: grid;
  align-content: space-between;
  gap: 22px;
  min-width: 0;
  padding: 24px;
  border: 1px solid var(--line);
  background: var(--paper);
}

.account-address-card__heading {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 16px;
}

.account-address-card__heading h3 {
  margin: 0;
  font-size: 1.35rem;
}

.account-address-card__badge {
  flex: 0 0 auto;
  padding: 5px 9px;
  border-radius: 999px;
  background: rgba(39, 122, 82, 0.12);
  color: var(--success);
  font-size: 9px;
  font-weight: 700;
  letter-spacing: 0.06em;
  text-transform: uppercase;
}

.account-address-card address {
  overflow-wrap: anywhere;
  color: var(--muted);
  font-style: normal;
  font-size: 13px;
  line-height: 1.7;
}

.account-address-card address strong {
  color: var(--ink);
}

.account-address-card__actions {
  display: flex;
  flex-wrap: wrap;
  gap: 14px;
  padding-top: 18px;
  border-top: 1px solid var(--line);
}

.account-address-action {
  padding: 0;
  border: 0;
  border-bottom: 1px solid currentColor;
  background: transparent;
  color: var(--burgundy);
  font: inherit;
  font-size: 11px;
  cursor: pointer;
}

.account-address-action--danger {
  color: var(--error);
}

.account-address-action:disabled {
  cursor: wait;
  opacity: 0.58;
}

.account-address-form {
  display: grid;
  gap: 22px;
  margin-top: 20px;
  padding: 28px;
  border: 1px solid var(--burgundy);
  background: var(--ivory);
}

.account-address-form__heading h3 {
  margin: 5px 0 0;
  font-size: 2rem;
}

.account-address-form__grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 18px;
}

.account-address-form__wide {
  grid-column: 1 / -1;
}

.account-address-form .field label span {
  color: var(--muted);
  font-weight: 400;
}

.account-address-form input:focus {
  border-color: var(--burgundy);
  outline: 2px solid rgba(126, 36, 42, 0.12);
  outline-offset: 1px;
}

.account-address-form__default {
  display: flex;
  align-items: center;
  gap: 10px;
  width: fit-content;
  font-size: 12px;
  font-weight: 700;
  cursor: pointer;
}

.account-address-form__default input {
  width: 17px;
  height: 17px;
  accent-color: var(--burgundy);
}

.account-address-form__message {
  margin: 0;
}

.account-address-form__actions {
  display: flex;
  flex-wrap: wrap;
  justify-content: flex-end;
  gap: 10px;
}

.account-address-form__actions .btn:disabled {
  cursor: wait;
  opacity: 0.58;
}

.account-empty {
  margin-top: 48px;
  padding: 42px;
  background: var(--ivory);
}

.account-empty h2 {
  margin: 6px 0 12px;
}

.account-empty p.muted {
  max-width: 620px;
  margin-bottom: 24px;
  line-height: 1.7;
}

.account-orders {
  margin-top: 48px;
  scroll-margin-top: 24px;
}

.account-orders .account-empty {
  margin-top: 0;
}

.account-orders-loading {
  min-height: 120px;
  display: grid;
  place-items: center;
  border: 1px solid var(--line);
  color: var(--muted);
}

.account-orders-loading.is-error {
  color: var(--error);
}

.account-orders-list {
  display: grid;
  gap: 16px;
}

.account-orders-list[hidden],
.account-empty[hidden] {
  display: none;
}

.account-order-card {
  padding: 24px;
  border: 1px solid var(--line);
  background: var(--paper);
}

.account-order-card__heading {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 24px;
}

.account-order-card h3 {
  margin: 4px 0 7px;
  font-family: var(--serif);
  font-size: 24px;
  font-weight: 500;
}

.account-order-card time {
  color: var(--muted);
  font-size: 11px;
}

.account-order-badges {
  display: flex;
  flex-wrap: wrap;
  justify-content: flex-end;
  gap: 8px;
}

.account-order-badge {
  padding: 6px 9px;
  border-radius: 999px;
  background: rgba(126, 36, 42, 0.1);
  color: var(--burgundy);
  font-size: 9px;
  font-weight: 700;
  letter-spacing: 0.06em;
  text-transform: uppercase;
}

.account-order-badge--payment {
  background: var(--ivory);
  color: var(--muted);
}

.account-order-summary {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(120px, 1fr));
  gap: 24px;
  margin: 22px 0 0;
  padding-top: 18px;
  border-top: 1px solid var(--line);
}

.account-order-summary div {
  display: grid;
  gap: 4px;
}

.account-order-summary dt {
  color: var(--muted);
  font-size: 9px;
  font-weight: 700;
  letter-spacing: 0.06em;
  text-transform: uppercase;
}

.account-order-summary dd {
  margin: 0;
  font-size: 13px;
}

.account-order-card__link {
  display: inline-block;
  margin-top: 18px;
  font-size: 12px;
}

.customer-order-hero {
  padding-bottom: 42px;
}

.customer-order-shell {
  padding-bottom: 96px;
}

.customer-order-loading {
  min-height: 260px;
  display: grid;
  place-items: center;
  border: 1px solid var(--line);
  color: var(--muted);
}

.customer-order-loading[hidden],
.customer-order-error[hidden],
[data-customer-order-content][hidden] {
  display: none;
}

.customer-order-error {
  padding: 42px;
  border: 1px solid var(--line);
  background: var(--ivory);
}

.customer-order-error h2 {
  margin: 0 0 12px;
}

.customer-order-error p {
  margin: 0 0 24px;
  color: var(--error);
}

.customer-order-status-row {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 24px;
  margin-bottom: 18px;
  padding: 18px 20px;
  border: 1px solid var(--line);
  background: var(--paper);
}

.customer-order-status-row > div {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}

.customer-order-offer {
  margin-bottom: 18px;
  padding: 30px;
  border: 1px solid var(--burgundy);
  background: var(--paper);
}

.customer-order-offer__heading {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 24px;
}

.customer-order-offer__heading h2 {
  margin: 5px 0 0;
}

.customer-order-offer__badge {
  flex: 0 0 auto;
  padding: 9px 12px;
  color: var(--burgundy);
  background: #f5e9e8;
  font-size: 10px;
  font-weight: 700;
  letter-spacing: 0.07em;
  text-transform: uppercase;
}

.customer-order-offer__terms {
  display: grid;
  grid-template-columns:
    repeat(5, minmax(0, 1fr));
  margin: 28px 0 0;
  border-top: 1px solid var(--line);
  border-left: 1px solid var(--line);
}

.customer-order-offer__terms > div {
  min-height: 105px;
  padding: 18px;
  border-right: 1px solid var(--line);
  border-bottom: 1px solid var(--line);
}

.customer-order-offer__terms dt {
  margin-bottom: 10px;
  color: var(--muted);
  font-size: 10px;
  letter-spacing: 0.05em;
  text-transform: uppercase;
}

.customer-order-offer__terms dd {
  margin: 0;
  font-size: 13px;
  line-height: 1.5;
}

.customer-order-offer__payment-note {
  margin: 18px 0 0;
  color: var(--muted);
  font-size: 11px;
  line-height: 1.7;
}

.customer-order-offer__payment-result {
  margin-top: 18px;
  padding: 14px 16px;
  border-left: 2px solid var(--burgundy);
  background: #f5e9e8;
  color: var(--ink);
  font-size: 12px;
  line-height: 1.6;
}

.customer-order-offer__payment-result.is-error {
  border-left-color: var(--error);
  color: var(--error);
}

.customer-order-offer__payment-actions {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 24px;
  margin-top: 22px;
  padding-top: 22px;
  border-top: 1px solid var(--line);
}

.customer-order-offer__payment-actions[hidden] {
  display: none;
}

.customer-order-offer__payment-actions strong {
  font-size: 13px;
}

.customer-order-offer__payment-actions p {
  max-width: 620px;
  margin: 6px 0 0;
  color: var(--muted);
  font-size: 11px;
  line-height: 1.6;
}

.customer-order-offer__payment-actions .btn {
  flex: 0 0 auto;
  min-width: 190px;
}

/* ================================================================
   CUSTOMER PAYMENT REFUNDS
   ================================================================ */

.customer-order-refunds {
  margin-bottom: 18px;
  padding: 30px;
  border: 1px solid var(--burgundy);
  background: var(--paper);
}

.customer-order-refunds[hidden] {
  display: none;
}

.customer-order-refunds__heading {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 24px;
}

.customer-order-refunds__heading h2 {
  margin: 5px 0 0;
}

.customer-order-refunds__badge {
  flex: 0 0 auto;
  padding: 9px 12px;
  color: var(--burgundy);
  background: #f5e9e8;
  font-size: 10px;
  font-weight: 700;
  letter-spacing: 0.07em;
  text-transform: uppercase;
}

.customer-order-refunds__intro {
  max-width: 760px;
  margin: 18px 0 0;
  color: var(--muted);
  font-size: 12px;
  line-height: 1.7;
}

.customer-order-refunds__summary {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(170px, 1fr));
  margin: 24px 0 0;
  border-top: 1px solid var(--line);
  border-left: 1px solid var(--line);
}

.customer-order-refunds__summary > div {
  min-height: 92px;
  padding: 18px;
  border-right: 1px solid var(--line);
  border-bottom: 1px solid var(--line);
}

.customer-order-refunds__summary dt,
.customer-order-refunds__entry dt {
  margin-bottom: 10px;
  color: var(--muted);
  font-size: 10px;
  letter-spacing: 0.05em;
  text-transform: uppercase;
}

.customer-order-refunds__summary dd,
.customer-order-refunds__entry dd {
  margin: 0;
  font-size: 13px;
  line-height: 1.5;
  overflow-wrap: anywhere;
}

.customer-order-refunds__history {
  margin-top: 26px;
}

.customer-order-refunds__history h3 {
  margin: 0 0 12px;
  font-family: var(--serif);
  font-size: 22px;
  font-weight: 500;
}

.customer-order-refunds__entry {
  border: 1px solid var(--line);
  border-bottom: 0;
}

.customer-order-refunds__entry:last-child {
  border-bottom: 1px solid var(--line);
}

.customer-order-refunds__entry dl {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  margin: 0;
}

.customer-order-refunds__entry dl > div {
  min-height: 82px;
  padding: 16px;
  border-right: 1px solid var(--line);
}

.customer-order-refunds__entry dl > div:last-child {
  border-right: 0;
}

.customer-order-refunds__entry dd.is-success {
  color: #286b4c;
}

.customer-order-refunds__entry dd.is-warning {
  color: var(--error);
}

.customer-order-refunds__empty {
  margin: 0;
  padding: 18px;
  border: 1px solid var(--line);
  color: var(--muted);
  font-size: 12px;
  line-height: 1.7;
}

.customer-order-tracking {
  margin-bottom: 18px;
  padding: 30px;
  border: 1px solid var(--burgundy);
  background: var(--paper);
}

.customer-order-tracking[hidden],
.customer-order-tracking__link[hidden] {
  display: none;
}

.customer-order-tracking__heading {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 24px;
}

.customer-order-tracking__heading h2 {
  margin: 5px 0 0;
}

.customer-order-tracking__badge {
  flex: 0 0 auto;
  padding: 9px 12px;
  color: var(--burgundy);
  background: #f5e9e8;
  font-size: 10px;
  font-weight: 700;
  letter-spacing: 0.07em;
  text-transform: uppercase;
}

.customer-order-tracking__intro {
  max-width: 760px;
  margin: 18px 0 0;
  color: var(--muted);
  font-size: 12px;
  line-height: 1.7;
}

.customer-order-tracking__details {
  display: grid;
  grid-template-columns:
    repeat(3, minmax(0, 1fr));
  margin: 24px 0 0;
  border-top: 1px solid var(--line);
  border-left: 1px solid var(--line);
}

.customer-order-tracking__details > div {
  min-height: 92px;
  padding: 18px;
  border-right: 1px solid var(--line);
  border-bottom: 1px solid var(--line);
}

.customer-order-tracking__details dt {
  margin-bottom: 10px;
  color: var(--muted);
  font-size: 10px;
  letter-spacing: 0.05em;
  text-transform: uppercase;
}

.customer-order-tracking__details dd {
  margin: 0;
  font-size: 13px;
  line-height: 1.5;
  overflow-wrap: anywhere;
}

.customer-order-tracking__link {
  display: inline-flex;
  margin-top: 20px;
}

.customer-order-layout {
  display: grid;
  grid-template-columns: minmax(0, 1.7fr) minmax(300px, 0.8fr);
  gap: 18px;
}

.customer-order-panel {
  padding: 30px;
  border: 1px solid var(--line);
  background: var(--paper);
}

.customer-order-panel h2 {
  margin: 5px 0 24px;
}

.customer-order-item {
  display: grid;
  grid-template-columns: 112px minmax(0, 1fr) auto;
  align-items: center;
  gap: 20px;
  padding: 20px 0;
  border-top: 1px solid var(--line);
}

.customer-order-item:first-child {
  padding-top: 0;
  border-top: 0;
}

.customer-order-item:last-child {
  padding-bottom: 0;
}

.customer-order-item img {
  width: 112px;
  aspect-ratio: 1;
  object-fit: cover;
  background: var(--ivory);
}

.customer-order-item h3 {
  margin: 0 0 8px;
  font-family: var(--serif);
  font-size: 23px;
  font-weight: 500;
}

.customer-order-item p {
  margin: 4px 0;
  color: var(--muted);
  font-size: 11px;
}

.customer-order-totals,
.customer-order-methods {
  margin: 0;
}

.customer-order-totals > div,
.customer-order-methods > div {
  display: flex;
  justify-content: space-between;
  gap: 16px;
  padding: 12px 0;
  border-top: 1px solid var(--line);
}

.customer-order-totals dt,
.customer-order-methods dt {
  color: var(--muted);
  font-size: 11px;
}

.customer-order-totals dd,
.customer-order-methods dd {
  margin: 0;
  font-size: 12px;
  text-align: right;
}

.customer-order-totals .is-total {
  margin-top: 4px;
  font-weight: 700;
}

.customer-order-methods {
  margin-top: 26px;
}

.customer-order-information {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 18px;
  margin-top: 18px;
}

.customer-order-information address,
.customer-order-information p {
  margin: 7px 0;
  color: var(--muted);
  font-size: 12px;
  font-style: normal;
  line-height: 1.7;
  overflow-wrap: anywhere;
}

/* ================================================================
   ORDER STATUS HISTORY AND PRIVATE CONVERSATION
   ================================================================ */

.customer-order-activity {
  display: grid;
  grid-template-columns: minmax(280px, 0.75fr) minmax(0, 1.35fr);
  gap: 18px;
  margin-top: 18px;
}

.customer-order-activity-loading,
.customer-order-activity-error {
  color: var(--muted);
  font-size: 12px;
  line-height: 1.6;
}

.customer-order-activity-error {
  color: var(--error);
}

.customer-order-timeline {
  margin: 0;
  padding: 0;
  list-style: none;
}

.customer-order-timeline__item {
  position: relative;
  display: grid;
  grid-template-columns: 16px minmax(0, 1fr);
  gap: 14px;
  padding-bottom: 28px;
}

.customer-order-timeline__item:last-child {
  padding-bottom: 0;
}

.customer-order-timeline__item::before {
  content: '';
  position: absolute;
  top: 12px;
  bottom: 0;
  left: 7px;
  width: 1px;
  background: var(--line);
}

.customer-order-timeline__item:last-child::before {
  display: none;
}

.customer-order-timeline__marker {
  position: relative;
  z-index: 1;
  width: 15px;
  height: 15px;
  margin-top: 2px;
  border: 4px solid var(--paper);
  border-radius: 50%;
  background: var(--burgundy);
  box-shadow: 0 0 0 1px var(--burgundy);
}

.customer-order-timeline__item strong {
  font-size: 13px;
}

.customer-order-timeline__item p {
  margin: 7px 0 0;
  color: var(--muted);
  font-size: 11px;
  line-height: 1.6;
}

.customer-order-timeline__meta {
  font-size: 10px !important;
}

.customer-order-chat__intro {
  max-width: 620px;
  margin: -10px 0 24px;
  color: var(--muted);
  font-size: 12px;
  line-height: 1.7;
}

.customer-order-chat__messages {
  min-height: 190px;
  max-height: 440px;
  display: flex;
  flex-direction: column;
  gap: 12px;
  overflow-y: auto;
  padding: 18px;
  border: 1px solid var(--line);
  background: var(--ivory);
  scroll-behavior: smooth;
}

.customer-order-chat__empty {
  margin: auto;
  color: var(--muted);
  font-size: 12px;
  text-align: center;
}

.customer-order-message {
  width: min(82%, 560px);
  padding: 14px 16px;
  border: 1px solid var(--line);
  background: var(--paper);
}

.customer-order-message--customer {
  align-self: flex-end;
  border-color: var(--burgundy);
}

.customer-order-message--admin {
  align-self: flex-start;
  background: var(--paper);
}

.customer-order-message__meta {
  display: flex;
  flex-wrap: wrap;
  justify-content: space-between;
  gap: 8px;
  margin-bottom: 8px;
  font-size: 10px;
}

.customer-order-message__meta time {
  color: var(--muted);
}

.customer-order-message > p {
  margin: 0;
  font-size: 12px;
  line-height: 1.65;
  overflow-wrap: anywhere;
}

.customer-order-chat__form {
  margin-top: 18px;
}

.customer-order-chat__form label {
  display: block;
  margin-bottom: 8px;
  font-size: 11px;
  font-weight: 700;
}

.customer-order-chat__form textarea {
  width: 100%;
  min-height: 118px;
  resize: vertical;
  padding: 14px;
  border: 1px solid var(--line);
  border-radius: 0;
  color: var(--ink);
  background: var(--paper);
  font: inherit;
  font-size: 12px;
  line-height: 1.6;
}

.customer-order-chat__form textarea:focus {
  border-color: var(--burgundy);
  outline: 1px solid var(--burgundy);
}

.customer-order-chat__form-footer {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 18px;
  margin-top: 12px;
}

.customer-order-chat__feedback {
  margin: 0;
  color: var(--muted);
  font-size: 10px;
}

.customer-order-chat__feedback.is-error {
  color: var(--error);
}

@media (max-width: 767px) {
  .customer-auth-main {
    padding: 36px 16px 60px;
  }

  .customer-auth-card {
    padding: 30px 22px;
  }

  .account-profile-card {
    grid-template-columns: 1fr;
  }

  .account-profile-card > div {
    border-right: 0;
    border-bottom: 1px solid var(--line);
  }

  .account-profile-card > div:last-child {
    border-bottom: 0;
  }

  .account-profile-form__grid {
    grid-template-columns: 1fr;
  }

  .account-profile-form__phone {
    grid-column: auto;
  }

  .account-profile-form__actions {
    display: grid;
  }

  .account-addresses-list,
  .account-address-form__grid {
    grid-template-columns: 1fr;
  }

  .account-address-form__wide {
    grid-column: auto;
  }

  .account-address-form {
    padding: 22px;
  }

  .account-address-form__actions {
    display: grid;
  }

  .account-empty {
    padding: 30px 24px;
  }

  .account-verification-actions {
    align-items: flex-start;
    justify-content: flex-start;
  }

  .account-order-card__heading {
    display: grid;
  }

  .account-order-badges {
    justify-content: flex-start;
  }

  .customer-order-shell {
    padding-bottom: 60px;
  }

  .customer-order-status-row,
  .customer-order-layout,
  .customer-order-information,
  .customer-order-activity {
    display: grid;
    grid-template-columns: 1fr;
  }

  .customer-order-offer__heading {
    display: grid;
  }

  .customer-order-tracking {
    padding: 24px;
  }

  .customer-order-refunds {
    padding: 24px;
  }

  .customer-order-refunds__heading {
    display: grid;
  }

  .customer-order-refunds__summary {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .customer-order-refunds__entry dl {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .customer-order-refunds__entry dl > div {
    border-right: 1px solid var(--line);
    border-bottom: 1px solid var(--line);
  }

  .customer-order-refunds__entry dl > div:nth-child(2n) {
    border-right: 0;
  }

  .customer-order-refunds__entry dl > div:nth-last-child(-n + 2) {
    border-bottom: 0;
  }

  .customer-order-tracking__heading {
    display: grid;
  }

  .customer-order-tracking__details {
    grid-template-columns: 1fr;
  }

  .customer-order-tracking__link {
    width: 100%;
    justify-content: center;
  }

  .customer-order-offer__terms {
    grid-template-columns: 1fr;
  }

  .customer-order-offer__payment-actions {
    align-items: stretch;
    display: grid;
  }

  .customer-order-offer__payment-actions .btn {
    width: 100%;
  }

  .customer-order-panel {
    padding: 24px;
  }

  .customer-order-item {
    grid-template-columns: 82px minmax(0, 1fr);
  }

  .customer-order-item img {
    width: 82px;
  }

  .customer-order-item > strong {
    grid-column: 2;
  }

  .customer-order-message {
    width: 100%;
  }

  .customer-order-chat__form-footer {
    align-items: stretch;
    flex-direction: column;
  }

  .customer-order-chat__form-footer .btn {
    width: 100%;
  }
}

@media (max-width: 479px) {
  .customer-order-refunds__summary,
  .customer-order-refunds__entry dl {
    grid-template-columns: 1fr;
  }

  .customer-order-refunds__entry dl > div,
  .customer-order-refunds__entry dl > div:nth-child(2n) {
    border-right: 0;
    border-bottom: 1px solid var(--line);
  }

  .customer-order-refunds__entry dl > div:nth-last-child(-n + 2) {
    border-bottom: 1px solid var(--line);
  }

  .customer-order-refunds__entry dl > div:last-child {
    border-bottom: 0;
  }
}